Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide the best shipping experience possible. Please read our shipping policy carefully to understand how and when your order will be processed and delivered.

Order Processing

  • Orders are typically processed within 2–3 business days after your order is placed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During periods of unusually high order volume, processing may take slightly longer.

Free Shipping

We offer FREE shipping on all PrimeBeat orders.

Shipping & Delivery Time

Once your order has been processed and shipped, delivery typically takes approximately:

7–15 business days

  • Shipping times may vary depending on your location, shipping method, and other factors beyond our control.
  • Please note that delays can sometimes occur due to customs, postal service, or other unforeseen circumstances.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before submitting your order.

PrimeBeat cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.

Shipping Delays

Although we work to have every order delivered within the estimated timeframe, occasional delays may occur due to postal carriers, customs, severe weather, holidays, or other circumstances outside of our control.

We appreciate your patience if your shipment experiences an unexpected delay.

Contact Us

If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team at info@tryprimebeat.com.

We’re here to help!